“Nerina”, obrt za ugostiteljstvo
Adress: Polari 5, Rovinj 52210
Telephone: +385 (0)52 817 320
E-mail: rovinjulika@gmail.com
OIB: 59295719207
“Nerina” obrt za ugostiteljstvo operates in accordance with the laws of the Republic of Croatia.
Camping Pitches – Rate policy
We thank you for your CAMPING PITCH reservation. Please take note of our sales policy:
- Check-in time is after 12:00 on arrival day.
- Check-out time is before 12:00 on departure day.
- Early/late check-in/out depend of availability.
- The final accounts settlement is due at check-out.
- Should you wish to modify or cancel a confirmed reservation, you can do it online, subject to the Cancellation policy.
The reservation fee reserving the desired pitch is 150,00 HRK (ca 20,00 € ) per reserved unit and is non-refundable.
Residence tax amounts 8,50 kuna (cca. 1,20 EUR) per person / day in the period 01.04. – 30.09., and 5,00 Kuna (ca. 0,70 €) in other periods. Children under age 11,99 pay no residence tax. Persons aged between 12 and 17,99 pay 50% residence tax.
Registration fee is charged 1,00 € per person one time (upon arrival).
Earlier departures: If guests decide to leave earlier than planned, full price will be charged.
The prices stated in price list are reference prices. Payment is due in Kuna per the official price list posted at the Reception. We accept cash and card payments (Visa, Master, Maestro). Prices include: 13,00% PDV
For details of our privacy policy check our internet site https://dn-rovinj.com.
Please do not hesitate to contact our reservation office at the following e-mail address: rovinjulika@gmail.com for any additional info.
Camp site reserves the right to reject, cancel or modify reservations where it appears that the above contain or have resulted from a mistake or error.
Cancellation policy for Camping Pitch
The reservation will be held by 23:00, on arrival date
Arrivals after 20:00 must be announced in advance.
In case of no show, we will apply a cancellation fee of 100,00 % of guarantee value.
In case of cancellation 365-0 days before arrival date, we charge a cancellation fee of 100.00 % of the guarantee value.
Glamping rooms & Mobile homes – Rates policy
We thank you for your reservation of a glamping room / mobile home. Please take note of our sales policy:
- Check-in time is after 15:00 on arrival day.
- Check-out time is before 10:00 on departure day.
- Early/late check-in/out depend of availability.
- On the departure day we checked the mobile home. In the event of damage or missing stuff from the inventory list a fee is charged.
- The final accounts settlement is due at check-out.
- Should you wish to modify or cancel a confirmed reservation, you can do it online, subject to the Cancellation policy.
Residence tax amounts 8,50 kuna (cca. 1,20 EUR) per person / day in the period 01.04. – 30.09., and 5,00 Kuna (ca. 0,70 €) in other periods. Children under age 11,99 pay no residence tax. Persons aged between 12 and 17,99 pay 50% residence tax.
Registration fee is charged 1,00 € per person one time (upon arrival).
Earlier departures: If guests decide to leave earlier than planned, full price will be charged.
The prices stated in this price list are reference prices. Payment is due in Kuna per the official price list posted at the Reception. We accept cash and card payments (Visa, Master, Maestro).
For details of our privacy policy check our internet site https://dn-rovinj.com.
Please do not hesitate to contact our reservation office at the following e-mail address: rovinjulika@gmail.com for any additional info.
Camp site reserves the right to reject, cancel or modify reservations where it appears that the above contain or have resulted from a mistake or error.
Cancellation policy for glamping room / mobile homes
The reservation will be held by 23:00, on arrival date
Arrivals after 20:00 must be announced in advance.
Reservation cancellation policy is specified in each model or package – SEE HERE
Online payments
Credit card payments
Campsite Ulika uses the WSpay security system for credit card authorisation. The system uses state-of-the-art technologies for protection against misuse, such as Secure Socket Layer (SSL) protocol with minimum 128-bit SSL data encryption and other technologies and security procedures of the highest standard. The exchange of sensitive data between the online payment system and authorisation centres of card companies is carried out via a virtual private network (VPN) which is fully protected against unauthorised access. Sensitive data from your credit card is delivered online, directly to the authorization centre.
Credit cards
Secure purchase guarantee
Conversion statement
All payments will be effected in Croatian currency. The amount your credit card account will be charged for is obtained through the conversion of the price in Euro into Croatian kuna according to the current exchange rate of the Croatian National bank. When charging your credit card, the same amount is converted into your local currency according to the exchange rate of credit card associations. As a result of this conversion there is a possibility of a slight difference from the original price stated in our web site.
Information on submitting written complaints
Pursuant to Article 21, Paragraph 1 of the Provision of Tourism Services Act (Narodne novine official gazette no. 130/17), we inform our clients that complaints regarding the quality of our service can be submitted in writing by post to the company seat, by e-mail, by fax, or by means of the complaints book in the accommodation property itself. We shall immediately confirm receipt of the written complaint in writing and reply within 15 days.